It’s not just what you say while you’re at work. It’s how you engage with those around you, too.The right words coupled with the right delivery can help you gain the trust and respect of colleagues and clients alike.
1. Listening closely2. Asking for clarification3. Speaking clearly4. Staying on track with a thought or idea5. Asking open-ended questions6. Using humor 7. Keeping an open mind8. Avoiding distractions9. Offering and accepting feedback
It might seem unimportant, but having small talk skills can help you develop better relationships with other people.It can help you start a conversation, keep it going, and politely end a conversation before you part ways.