Have You Ever Complained to a Company Just to Get Free Stuff?

A few years ago, I received a $5 gift card in the mail from a major fast food company. Enclosed with the gift card was a letter from the company following up with a recent complaint that I had made. The gift card was an apologetic gesture to keep me as a customer. At the time, I was thrilled! I was working over 60 hours a week between 2 low-paying...